I make supply chains talk to each other.
Nion Hoq, M.Eng — EDI & ERP integration specialist with 10+ years in IT and 7+ wiring retailers, suppliers and ERPs together across SAP, AS2 and the cloud. Founder of BrenneBeau, consultant, and the person teams call when the data has to flow.
About
Fluent in the technical detail of EDI and ERP — and in the supply-chain business that depends on it. I sit at the intersection most companies struggle to staff: technical enough to own AS2 connectivity, X12/EDIFACT mapping and IDOC flows into SAP S/4HANA — and commercial enough to explain why any of it matters to the business. Over a decade I've moved from hands-on analyst to integration consultant leading Tier-2/3 support, training stakeholders, and authoring the C-level presentations that turn a technical incident into a clear decision. Now I'm deepening the data side — SQL/PL-SQL and AWS — to take integration from "it transmits" to "it's observable, queryable and reliable." That EDI-to-SQL transition is the edge I bring to modern supply-chain teams.
Certifications: AWS Certified AI Practitioner · Project Management Professional (PMP) · AWS Certified Cloud Practitioner · ITIL v4 Foundation.
Journey
Senior Application & EDI Analyst, CGI Canada
Lead EDI/ERP integration for enterprise retail clients, owning end-to-end AS2/SFTP onboarding across SAP S/4HANA and D365. Resolve 20+ monthly Tier-2/3 escalations while authoring C-level reporting that drives integration roadmap decisions.
Integration Consultant & Client Support (Remote), Körber Supply Chain, USA
Led a Tier-2/3 support team delivering supply-chain integration for North American clients, cutting escalation resolution time and acting as primary technical escalation point. Owned client relationships from onboarding through steady-state, translating complex EDI requirements into reliable production workflows.
Integration Analyst, EDI & Client Management, CGI
Managed EDI integration and client delivery across ANSI X12 and EDIFACT standards, coordinating cross-functional teams under ITIL practices. Trained client stakeholders and standardized onboarding, reducing recurring partner setup errors.
Application & EDI Analyst, Edisoft Inc
Built and supported EDI integrations connecting retail trading partners to ERP systems via mapping tools and VANs. Diagnosed and resolved production transaction failures, ensuring uninterrupted order-to-cash flow for retail clients.
Expertise
EDI & Trading-Partner Integration
End-to-end onboarding and mapping across ANSI X12, EDIFACT, cXML and IDOC — with AS2, SFTP and FTPS connectivity that holds up in production, not just in test.
ERP Integration
Wiring EDI into SAP S/4HANA, Sage 300/X3, Dynamics D365 and AS400 so orders, ASNs and invoices flow without manual touch.
Tier-2/3 Support
Escalation management, root-cause analysis and the stakeholder comms that turn outages into resolved, documented incidents.
Data & SQL
Growing PL/SQL and scripting to make integration data observable, queryable and auditable.
Delivery & Stakeholder Leadership
PMP- and ITIL-grounded delivery: leading small teams, training stakeholders, and authoring the C-level presentations that drive decisions. AWS-certified, with cloud thinking applied to integration reliability and AI-assisted tooling.
Selected Work
Retail Partner Onboarding
Stood up new ANSI X12 trading partners end to end — POs, ASNs, invoices — cutting manual handling and compliance chargebacks.
Tier-2/3 Integration Lead
Led a two-person escalation team at Körber, owning complex AS2/EDI/ERP incidents across a global client base with documented root-cause resolution.
EDI → SAP S/4HANA Flows
Mapped and validated IDOC-based document flows into SAP S/4HANA, keeping order-to-cash moving without manual intervention.
Multi-VAN Connectivity
Configured and troubleshot connectivity across OpenText VAN, IBM Sterling, SPS Commerce and Cleo.
Escalation Program
20+ monthly escalations at CGI, translated into business updates and C-level presentations.
EDI-to-SQL Observability (in progress)
Building SQL/PL-SQL tooling to query and audit integration data — turning opaque transmission logs into evidence teams can act on.
BrenneBeau
I'm the founder and owner of BrenneBeau (brennebeau.com) — a direct-to-consumer brand of premium, European-inspired genuine-leather boots for women. I took it from idea to live store: brand, catalog, storefront, payments, fulfillment and operations. I designed the line around European cities — Madrid, Zurich, Barcelona, Munich — built and deployed the full Shopify store myself, photographed and merchandised 13+ styles priced CAD $130–$300, configured checkout and shipping, and have run the whole operation since launch in 2024. It's the other half of my story: I don't just integrate other companies' supply chains — I've owned an entire retail supply chain end to end.
Visit BrenneBeau →Built & deployed on Shopify
Stood up the storefront end to end on Shopify — theme, navigation, product pages, custom domain, payments and checkout — and shipped it live.
Brand & product line
Created the BrenneBeau brand and a 13-style women's leather boot collection, each named after a European city, with merchandising and pricing strategy.
Operations & fulfillment
Owns catalog, inventory, supplier sourcing, order fulfillment and customer experience — the real retail supply chain behind the storefront.
Blog
- What EDI Actually Does for a Retail Supply ChainOct 4, 2026
- AI Automation for Shopify: Start With the Boring WorkOct 4, 2026
- What a Forward Deployed Engineer Actually DoesOct 11, 2026
- Before You Map Anything: Ask These Five QuestionsOct 11, 2026
- Don't Automate a Broken ProcessOct 14, 2026
- The Document Is Never the ProcessOct 16, 2026
- An AI Agent That Reads the 856 Before a Human DoesOct 21, 2026
- The Last Mile of AI in Supply Chain Is a Mapping ProblemOct 27, 2026
Notes
Short field notes on AI tools I test as I go: what they do, what they cost, and whether the claims hold up.